Mystery Shoppers Management

Mystery Shoppers Management is a solution developed by Arowana for one of the world’s leading real estate company. This Real Estate Company invests and develops properties, provides property management services and engages in hospitality services.

Problem.

This Real Estate Company which is also a Master developer, had developed Malls which were rented out to boutique outfits. With time the shop owners started facing maintenance issues which were reported to the Developer. The Developer then felt the need to develop a system which will manage all customer concerns thereby improving customer (shopper) satisfaction.
Arowana was called on to conduct a study, and develop a tracking system that will help the developer in effectively addressing all reported issues in a time bound manner. The Developers appointed staff would pose as shoppers (mystery shoppers) who would look out for possible issues with a view to rectify the situation in its nascent stage. They also would log in issues and see to it that the issues were getting rectified. This also helped the shoppers experience an ambience that would make them return to the mall repeatedly.
These shopping malls were truly world class, where even celebrities come to shop. The outlets were unique, globally well known brands which needed to maintain a certain class and reputation when it came to customer experience.
The Solution termed as “Mystery Shopper Management” system provided a mechanism for organizing, maintaining, and tracking the resolution of issues that cannot be resolved at the individual level at the retailers level. The approach consists of issue control mechanisms and a well-defined process that helps in identifying, addressing, and prioritizing issues in centralized and secure manner.

Key Features.

• Online Shopper Registration and profile management.
• Create/ Amend Observations (Issues)
• Facility for Admin to moderate submitted observations
• Workflow functionality to channelize the observation between Agent (Shopper), Moderators and Department (Resolution owner)
• Resolution Tracking and Reporting.

Key Benefits.

• Reduce noise so and focus on the real issues
  • Observations being scrutinized and classified as Noise or Passed.
  • Focus on real issues and reduce the number of issues.
• Track progress toward remediation.
  • Track progress made toward fixing issues by evaluating each open issue and classifying it as fixed, in progress, noise, or passed
• Show positive results
  • Classifying issues also helps in demonstrating commitment and showing positive results

Technologies Used.

• Microsoft ASP.NET 4.0 Framework
• Telerik Web Control Toolkit 2011
• Sql server 2008
• C#.Net
• Microsoft Enterprise Practices Library 4.0

Process Flow.

Cloud Computing

Cloud Computing is a model for on-demand network based access to a shared pool of computing resources which includes – networks, servers, storage, applications and services. The salient feature of this model is the ability to deploy this facility rapidly with minimal management effort or interaction by the service provider.
Arowana provides reliable, failsafe and secure cloud services that follow the highest standards followed by Industry leaders, with adequate SLAs.

Features

Secured and Reliable

Service Models

Deployment Models

Arowana Professional Services

Arowana has a wealth of talent and an experienced pool of developers (from Junior Developers to Senior Solution Architects) spanning many technologies and domains as follows.

• Microsoft Practice
• Mobile Applications and Development
• Oracle Technologies
• Java Practice

Arowana have a very good exposure to the following domains, primarily due to the extensive nature of involvement in high profile IT projects in these segments:-

• BFSI
• Aviation
• Real Estate and Master Developers
• Telecom Companies
• Manufacturing
• Healthcare
• Government
• Public Sector
• Retail

Additional resources (both Functional and Technical) from in the following key areas.

• Oracle E Business Suite
• Hyperion
• Primavera
• Data Warehousing
• Business Intelligence
• Oracle Fusion
• Oracle Communications Data Model
• Oracle Field and Tele-service

Arowana Professionals are available for short term and long term assignments. Their expertise can be availed remotely from offshore development centres and also on-site.
We also have skills which can be sourced from our ‘Centres of Excellence’ in

• Oracle
• Cloud Computing
• Big Data Analytics
• Testing Services
• Training Services

To know more, please get in touch. Co-ordinates are available Or you can also write a mail: info@arowanaconsulting.com

Arowana consulting ARS

ARS(Automated reconciliation system) 

Industries like Telecom and other similar industries with large client bases, offer their client multiple payment options through various channels. These payments flow into the accounts held in various banks. Multiple payment options is a convenience demanded by the customers and more flexible the payment options are, the prospects of retaining the customer and realizing the funds becomes easier, smoothening the overall business cycle.

However difficulties crops up in reconciliation. The transaction systems have to be reconciled with the bank statements. In turn the Bank statements need to be reconciled with the General Ledger. 

Feature of ARS

• Flexible, scalable that can be tailor made across verticals. Very useful in Telecom/ Insurance/ Banks & Businesses with large client bases.
• Can handle data from disparate systems and bank statements in multiple formats. Data can be brought in from Payment Gateways/ Collection accounts/ Pooled accounts/ Current accounts, deposit accounts and from ERP systems.
• Ability to reconcile reconciliation in a multi-pronged manner – Between two systems or multiple systems.
• Auto match/ Manual/ Force Matching
• Matching of Single Entry/ Multiple Entries.
• Speedy implementation.
• Flexible enough to handle multiple transactions and users at any single point of time.
• Interface with existing and future versions of required modules of Oracle ERP.
• MIS reports as required, for analysis and planning. 

Benefits Of ARS

• Speedy Implementation.
• Scalable and can be customized to suit the business model of any organization.
• Exhaustive MIS facilities.
• Will lead to better utilization of funds and customer service

ARS Technology Stack

• A web based solution to enable automation of bank reconciliation business functions.
• This application will be accessible to the users from within or outside the company over LAN/WAN.
• Proposed solution will adhere to the defined security policies as per Industry practices.
• The proposed system will be a Dot Net based three tiered web architecture. The application will be scalable to handle volume of data. The system can support Windows or Forms based authentication. The system will support Auditing of transactions, logging and Encryption.

Bangalore Centre for Excellence

Bangalore Centre for Excellence is home to development teams concentrating on
The offshore centre also is fully equipped to provide remote support 24 x 7 to all products and solutions, implemented and developed by us.
Additionally we also provide consultancy, solutions and services in various emerging technologies such as

Careers @ Arowana

Arowana gives a platform to learn while you earn. Arowana recognizes every employee’s contribution and understands that they are actually sharing the skills that they have picked up. These skills needs to be further honed and value added to enrich employees so that they can go further in their careers.
At Arowana every employee is an entrepreneur. Arowana encourages all employees to understand every client engagement, bring in fresh ideas and infuse new technologies that will enable solutions and products which will exceed expectations.
Arowana want every employee to be a Leonardo Di Vinci or a Michael Angelo. Creativity is recognized and rewarded.
Arowana understands the aspirations of their employees and their desire to further their career growth. Arowana conducts in house training programs and soft skills sessions that will enable the technologist in you to become an expressive and creative artist, giving you that extra edge while you handle a wide range of clients and face project challenges with confidence.

Come join forces with Arowana and let us take you to the top!

Arowana Consulting iSTYLE

Many Organizations require their employees to wear uniforms. For example in the Airline Industry there are uniforms for Cockpit Crew, Cabin Crew and Ground staff.
UMS is a web based application, which enables employees to directly connect with the uniform store. UMS also enables the Uniform store to directly service all requests from the employees. Based on eligibility and cadre, the Uniform store manages the issue, Re-ordering, Receiving, storing and distribution of uniforms for all relevant users across different departments.
Uniform Management System is an interface between user and the store manager, where the user places order online and the store manager reviews the orders and actions the request without delay. The module keeps track of every activity related to the preferred lifecycle of a uniform for a particular employee, from the ordering of a new set to resizing and replacement in case of damage or expiry of the uniform.
It integrates with various modules of the ERP system, such as Accounts Payable, Budgetary Control and HR System to streamline distribution and maintain controls. Uniform management system will help to maintain the uniform store achieve better efficiencies in distribution, Management of Uniform inventory, improve Service Quality Levels and achieve overall cost reductions.

For the Organization:

• Maintain Standards – Centralized Controls on Quality, vendors and distribution
• Maintain records of Uniform distribution to all users as per their eligibility and nature of their roles.
• Quality MIS can be provided to Management.
• Improved efficiencies and cost reductions.

For the Users

• Web and smart phone enabled access for logging requests
• As the store will maintain all measurements, multiple visits will not be needed.
• Distribute uniform to all uniform users when mass change applies to uniform sets.
• Facilitate the uniform user to avail additional uniforms.
• Purchase additional uniform with salary deduction
• Replace uniforms which got damaged on duty
• Replace uniforms which got damaged by Laundry Service
• Facilitates Uniform store to raise one time uniform sets to employees (on special events)
• Bring approval process to control additional/ special uniform requests.
• Control uniform distribution within defined budget
• Auto inventory control on uniform issuance and returns
• Complete uniform inventory report from day one for any uniform employee.

Technology:

The application is developed to work seamlessly and is platform independent. It can integrate with multiple applications like ERP systems. Popular versions are built in Oracle Application Framework. The OAF stack is comprised of underlying technologies like UIX and BC4J that respectively form the core of the view and model layers. It includes Application Object Library (AOL) that provides common E-BS artifacts such as menus, functions, messages, profiles, flex fields and attachments, etc. We also have a version in ASP Dot Net.

Arowana Consulting isecurity

isecurity
Security continues to be a critical area for organizations and the importance attached to security will continue to increase due to increased awareness of the threat perception and the impact of any such incident on business and reputation.
iSecurity is a solution developed by Arowana for a major Middle East Airline’s Corporate security Department.
Problem
The Airline’s Corporate Security was managing and maintaining every employee’s access request to various classified zones, issuance on ID card, CAR Stickers, Airport pass and even Apartment keys in Excel sheets. They wanted to automate this process and create a fool proof and failsafe method to automate the procedure in order to manage their security access with HR system integration. This was required to satisfy key audit concerns and to manage access controls which are related to roles, responsibilities and grades.
Arowana was called in to study and develop a web based automated system which will meet the needs of the Airline. iSecurity was expected to deliver superior control and compliance with security regulations to maintain and organize security related access and protocols of all employees in an efficient way.
The key business needs can be categorized as

•     Building key maintenance module that integrates with facility management system for master information.

•     Facilitate corporate employees/ contractors to submit Car parking sticker requests; through Oracle EBS suite self service.

•     Automate ID card request generation for new employees once recruitment process completed.

•     Facilitate corporate employee to submit ID card request on behalf of new contractors; through Oracle EBIS suite self service.

•     Facilitate corporate employees/ contractors to submit Airport pass request sticker requests; through Oracle EBIS suite self service.

Benefits Of isecurity

• A web based paperless system which will minimize manual process
• Compliant with security and audit requirements
• Up to date real time online reports for management to review
• Better control on access provided to users
• Sending alerts to employee as well as the security department administrator on expiry of ID cards/passes/car park stickers, notification to the employees/occupant to vacate the company provided premises within the stipulated time based on event such as end of service/termination.
• Helps audit and maintain staff access to multiple Internal/External facilities
• Facility Key Inventory management
• Role based application access eligibility and Restrictions

isecurity Technology

The Development is done in OAF (Oracle Application Framework) platform. The OAF stack comprises of underlying technologies like UIX and BC4J that respectively form the core of the view and model layers.

Arowana Consulting setting new grounds

In this revolutionized world of e-commerce and advanced communication, Information Technology is the first and last word which rules the roost. Hence the need of quality ITES for flourishing commerce is an indispensible parameter that needs serious thought altogether when revenue and management are the top most priorities.

When we first went ahead with Arowana Consulting, it was our heartiest wish to see them emerge as an enterprise striving hard to deliver simply the best in terms of quality and credibility. The specialty of Arowana lies in its multifariousness combined with impeccable perfection and diligence which helps it in catering to innumerable domains in the industrial and commercial sector.

The bigwigs of the aviation and logistic industry, technological firms, e-commerce and trading enterprises as well as management establishments are among the biggest beneficiaries of Arowana’s unique ITES solutions that add new dimensions to the meaning of commerce and management. The foremost thing that every sector finds useful in vesting their interests in Arowana is its sheer diligence and effort put into the rightful areas to give a picture of completeness to every service in offer.

The deep business insights possessed by the seasoned experts at Arowana Consulting and their fruitful conversion into utilizable resource is simply unparalleled in the industry considering the efficacy and minimalist cost at which they come. Perfect understanding and estimation in the business and management domain is what further alleviates the satiation factor.

Arowana Consulting has combined professionalism with a cordial service platform which ensures entrepreneurs like us garner benefits in truckloads. The basic ideology of the enterprise which revolves around the concept of uncompromising and undying zeal for development and innovation in ITES makes this enterprise a benchmark by its own rights.

What is apparently clear is the fact that Arowana believes in working smart instead of hard. The essence of the belief lies in the fact that it’s always the smart ideas that stand apart from the rest besides also making the enterprise reap golden harvests implementing the supreme motto of organisation.

On a personal front, our enterprise would feel honored enough to forward hearty appreciation for the effort and innovation Arowana has instilled into our framework to make it more effective. Undeniably it has resulted in transformed dynamics in resource management and streamlining, implementation of technology and ideas as well as increased revenue generation and savings. Add to this the unmatched support and backup by Arowana, what we got in return of our vested trust is a complete solutions package to take our enterprise a few notches higher in the global scenario.

The personal experience coupled with the industrial feedback it has been garnering in the recent past ever since its inception, Arowana is showing promise as a robust ITES solutions coming exclusively belonging to the neo age of the 21^st century. With further progress in the pipeline, we expect coming back to them routinely for transforming our outlook once and for all while recommending others to get a taste of Arowana and its capability in meeting ITES needs with unmatched perfection.

Woman's Day At Arowana

A woman is a person who can solve any problem. Charity for them begins at home. They take firm decisions, they plan and organise, all this they practice at home and imply it outside. A video dedicated to the women of Arowana consulting.

Arowana's Theme of the year, "Happy Employee".

Introducing Arowana Consulting theme for the year 2014 "Happy Employee"

Arowana aims to keep all its employees happy this year...
for a happy employee is a productive employee.

Arowana Case Study iSecurity Employee Access System

Client:                                                                                                               Technology:
A leading Airline in the United Arab Emirates,                              Oracle Application Framework

Awarded the ‘World’s Leading Airline’ three

years in a row.

Industry: Annual Revenue: Employees: Customizations:
Aviation US$4.1 billion 9,000 and growing Oracle ERP System

Network:
Over 85 Passenger and Cargo destinations in more than 55 countries
operating more than 1300 flights per week

THE NEED: The Airline’s Corporate Security Department was managing and maintaining every employee’s access request to various classified zones, within the Airport and other designated areas. They used excel spreadsheets to manage the issuance of ID cards, car stickers, Airport passes and Apartment keys to

Guest Houses. They wanted to automate this process and do away with excel sheets, to create a fool proof and failsafe method. There also was a need to integrate the process with their HR system and have an approval workflow process. There were audit concerns about the existing system and the directive was to regulate access to various facilities depending on an employee’s job description.

CHALLENGES:
Arowana was called in to study the existing system and develop a web based work flow system that will meet the needs of the Airline. The project named ‘iSecurity’ was expected to deliver superior control

and compliance with security regulations to maintain and organize individual access to secured zones. The system was expected to help enforce security related protocols on all employees in an efficient and uniform manner.

WHY ORACLE APPLICATION FRAMEWORK (OA FRAME WORK)?
This framework developed by Oracle Corporation for application development within the Oracle E-Business Suite (EBS) excels at creating 3-tier web-based applications. The framework maintains all security features.

 One of the most important features of CA framework model is that it facilitates the customization of existing modules and also allows development of new Self Service Web Application modules. CA Framework provides benefits of productivity, scalability, and customization. Although the CA Framework is J2EE based, it can work on other industry standards like HTML, XML, Java, JSP, SQL and Web Services. 

THE SOLUTION:
Arowana developed a solution for the Airline, for employee physical access management, using Oracle Application Framework. It was designed to effectively and efficiently run the process of indentifying employees and providing access to security zones.
iSecurity integrated with data from existing human resource management system to identify the role of an employee.
Since request and approvals were automated, the role of IT departments in facilitating the process was removed and transferred to corporate security.

KEY BENEFITS
• Building key maintenance module that integrates with facility management system for master information.
• Facilitate corporate employees/ contractors to submit Car parking sticker requests; through Oracle EBS suite self service.
• Automate ID card request generation for new employees once recruitment process completed.
• Facilitate corporate employee to submit ID card request on behalf of new contractors; through Oracle EBS suite self service.
• Facilitate corporate employees! contractors to submit Airport pass request sticker requests; through Oracle EBS suite self service. 

For more information write to : info@arowanaconsulting.com www.arowanaconsulting.com

Vivek- The essence in Theatre

Inspired by ordinary people's extraordinary lives.- Stories of people who have climbed the ladder of success and tell their stories to inspire us to climb the Ladder as well.
As a part of LEAD initiative Arowana Consulting had a guest speaker to inspire and motive their employees. 

The Fun side of Arowana Consulting- " Talefin "

The Fun side of Arowana Consulting- " Talefin "
Shadow is Proud to Introduce Talefin and his team. Talefin is everything but work... For all the employees of Arowana. A video on talefin activities.
https://www.youtube.com/watch?v=2FkFsAusJBE

Congratulation for completed a Project Arowana Oracle Apps Team

Congratulation for completed a Project Arowana Oracle Apps Team And best wishes for your upcoming projects. 

 

The Internet of Things

It's not too long ago since the 'go to' microcontroller for electronics designers was a humble 8bit device, often featuring the 8051 core. But times are changing, as 32bit MCUs become the device of choice and 8bit parts begin to be phased out.

Those were changes already in progress, but the Internet of Things (IoT) appears to be having a major influence on how microcontroller technology develops.

In broad terms, the IoT comprises three elements: edge devices, which often perform one dedicated function; hubs or fusion devices, which integrate data from edge devices; and larger processing elements. It's the first two categories which are currently focusing the minds of MCU developers. The reason? The IoT demands two things above all others – minimal power consumption and the lowest possible cost. Thomas Barber, director of marketing for wireless products with Silicon Laboratories, explained why. "Estimates suggest there may be 30billion edge devices. They can't all consume 1W because we don't have enough energy, so they need to consume microWatts and they need to be inexpensive."

Andreas Eieland, Atmel's senior product marketing manager for flash MCUs, agreed. "Being able to have the right features at the right power consumption will be critical. Edge devices will need to run from harvested energy or for their full lifetime from a single battery."

Geoff Lees, general manager of Freescale's microcontroller business, added: "We are being directed towards more and more integration. What were low cost devices need to have more RAM, more resources, but we can't increase the power budget or the price. That is pushing us to move geometries such as 40nm and 28nm more quickly than we would have expected."

While the three companies agree on the general shape of the IoT market, where they differ is on the technology that will be applied at the various layers. But all agree that MCUs targeted at the IoT will need to offer wireless connectivity.

Silicon Labs, for example, has just released the Si106x/108x range of wireless MCUs, designed with the IoT in mind (see fig 1). And sitting at the heart of these parts is an 8051 core; not the 32bit device you might expect. There's also a sub GHz RF transceiver and peripherals such as a 10bit A/D converter, comparators, 16bit timers and serial interfaces.




Barber said: "Every time there's an 'obit' for the 8051, it keeps going and we're not betting on it going away. There is a large base of developers who like it and it will continue to sell." But Silicon Labs can also offer devices based on the ARM architecture; not only its own designs, but also from recently acquired Energy Micro. "ARM sees the Cortex-M0 as an 8bit killer," Barber continued, "but it will come down to customer preference."

Eieland noted that power requirements will drive this element. "MCUs will have to consume less than 1µA and less than 200nA in deep sleep. Whatever 'wins' will have to offer 8bit type performance.

"Atmel makes 8051 based MCUs, but if you want to connect to ZigBee, for example, our AVR cores are a better choice." Atmel's offerings here include devices from its ATMega range. "But we also have a Cortex-M0+ part that competes in that sector."

Lees noted: "You can make the 8051 work, but what happens when you have a lot of sensor data which is more than 8bit? We see the Cortex-M0+ as a major platform for edge node devices, but we're already seeing more products with what would have been thought of as an excess of processing."

For the moment, Freescale is targeting its Kinetis-L range of M0+ based devices at edge devices, but Lees perceives that, even at the edge, there will be the need for more performance. "Where there would have had one processor, we're now seeing an M0+ as sensor hub and a Cortex-M4 as the apps processor handling communications."

What is also generally agreed is that the standalone microcontroller will be, to some extent, superseded by an SoC implementation. Barber said: "We'll see devices with lots of peripherals and memory and we won't have one chip that meets all needs." And he believes that, in the long term, integration on die will be preferable to in package integration. "It's always better to integrate on die; it's cheaper and a better solution."

Lees pointed out: "As fast as you can integrate, there are more sensors – and some we've not heard of before. So these parts will have sensors, low power connectivity and sufficient processing."

In terms of in package integration, Atmel has worked with Bosch Sensortec on the development of the BNO055, said to be one of the first application specific sensor nodes to be announced. "There are six dice in the package," Eieland noted, "including a SAM D20 MCU. It's a good example of how we are working with sensor manufacturers to get the most size efficient solutions possible."

While Lees is confident that MCUs for IoT applications will need to be made on low geometry processes, Barber and Eieland are not so sure. Eieland thinks refinement of existing technology may be sufficient. "We don't think we want to go to 55nm because leakage at that node will be significant. Processes in the range from 100nm to 150nm may well be suitable, with one more product generation needed to evolve the low power aspects."

Barber implied that smaller geometries may not be at the top of Silicon Labs' agenda. "We will win the process technology battle," he asserted, "assuming we've done the right things to control leakage. Architectures will become more important, with more efficient computation. The longer you can keep the MCU powered down, the better off you will be, so the device will need to come in and out of sleep modes and to feature autonomous peripherals which don't wake the core up.

"We're still trying to maximise battery life and energy consumption is critical. How you have low consumption for a device with a lot of functionality? But I think another two device generations will get us to the price and power points we need to hit."

Lees noted: "Freescale has already moved Kinetis to 90nm and there will be a more rapid move to smaller geometries. We are fighting leakage in deep sub micron, but we are putting a lot of work into developing libraries, power gating and so on. All of this work is now becoming a fundamental part of MCU design.

"The power budget is a continuing discussion point in all my design teams; it limits what we can do and directs our road map towards next generation energy efficient cores."

And that road map could be interesting. "Although Freescale is a lead partner with ARM for its Cortex-M cores, we are beginning to see more IoT applications suited to low end Cortex-A processors, rather than high end Cortex-M cores," Lees concluded. "Application processors are coming to the domestic market, and that's something that was unexpected."

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Managing Projects with CMMI

Managing Projects with CMMI http://wp.me/p46XVz-2B

Project Management and planning is one of the process areas in CMMI. The purpose of Project Planning is to establish and maintain plans that define project activities. Project managers follow certain criteria’s to make the process of a project easy.

These days every one you meet in a corporate managerial position is talking about project management. Why? Is it actually that important? Yes, it is necessary to have a good project management system at a workplace. Nowadays many companies, whether their business is big, medium or small opt for a project management specialist. Project managers are paid well.   Organizations believe that these managers can get the maximum returns by using the minimum resources, help cut expenses, increase productivity of employees and their team mates. Project teams are coached to work professionally to give the customer the required satisfaction.

Presently IT businesses are in great competition.  There is a need to perform better than the other companies.  Products and solutions designed have to be out of the box and innovative if they have to sell. Project management ensures both creativity and innovation is adapted in order to make the project unique. Project management helps you to complete the work systematically as everything is done in a proper sequence starting from setting the goals and objectives of the project to implementing the strategies for achieving these goals.

Earlier organizations used traditional means of project management for running a business or a project. They had to constantly ensure that the project techniques used was new and different to ensure success. These days project managers are employed to make tasks easy.

CMMI’s core objectives are to help developers adopt best practices in requirements management to achieve greater efficiency, improve product quality and ensure that the product will meet customer needs most accurately.

CMMI helps implementing best practices in business process improvement. However, the CMMI approach does not say exactly “how” to achieve this, which allows each company to create its own approach, based on what works best. Because there are many ways in which an organization can perform these activities, each process can be unique to each individual company.

Project Management is an umbrella term, it covers  various techniques, methods, processes and strategies. The main purpose behind this is to manage the risk involved and minimize the loss or failure of a project. Companies that adapt CMMI ensures that every detail in a project is covered, be it resources or  deadlines given for any project, it is all channelized and structured.

 

 

 

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Remembrance of 2013 Arowana Consulting

2013 was an eventful year. A lot of unexpected events and initiatives began in this year. Five projects were launched. A film was produced and won the National award... A lot more events that added fun to the year. Watch this video to find out what Arowana did in the year 2013..... The team of the present year 2014.
 

Lessons in forgetting travel story

Around the globe in a years time Lessons in Forgetting made its journey. The earth is round and it would not stop traveling. LIF set sail and was released in theaters on 19th April 2013. An Independent Film produced and distributed by Arowana Studios, sister firm of Arowana Consulting. The content and style of the film reflected the film makers artistic vision. The marketing of LIF was characterized to be like any other independent film with a limited release, but at the same time was screened at local, national, or international film festivals.

LIF wins the National Award

Anita Nair's book Lesson in Forgetting was scripted to a movie which was produced by Prince Thampi and Directed by Unni Vijayan, which won the National Award. It was nominated and screened at various Clubs and film festivals. The story of the film is based on social issues such as female infanticide and rape. Many people who watched this movie at film festivals opened the floor for discussions on related issues.

The film in this one year's course has been nominated for various posts such as Best Director, Best story, Best music score, Best make up. It has been screened at 29 various venues and at been nominated and has won various awards at these festivals. One of the best awards that LIF has won is a Piaggio Vespa at River to River. Florence Indian Film Festival, Italy. 

This heart warming story has not only touched the hearts of other of film lovers and socialist but it has also touched the heart of several film makers as well. 

Lessons in Forgetting and its team have added several plumes to its hat and will add a few more in this present as the journey of this ,movie still continues. 

LIF being screened at Atta Gallata

 

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Arowana 10 year success story

"Success is determined by our mind in life as it controls the things we want. Success is when we achieve our goals in life and being happy about it.

Success is when we embrace our visions and dreams as they come from the heart and bring happiness when we achieve them."- Rudolph Patrick T Muteswa

Naveen wins a prize for Talefin contest

Arowana was a small fish that swan across great currents. The tiny little minnow   had faced several trials and strived on its way. The little fish was determined, it never gave up. The determination of the fish made it strong and it evolved from a minnow to a strong Arowana. This fish was an inspiration to our company, therefore we are named after it. Every person has the instincts of an Arowana within him/her. One such Arowanite whom we have seen grow and achieve in this company is our very own Arowanite Naveen Kumar. 

Naveen first met Mr P.V Mohanan in the year 1999 and Mr. Prince Thampi in 2003, when Arowana had just found a plot to build its foundation on. They decided to set up a company in India. The company then was opened in a small house at Indiranagar with not more than 10 employees at that point. Naveen was a young, smart and talent man who had a vision and worked towards that vision. 

Initially Naveen assisted Mr Mohanan with administrative work such as registrations and office set up apart from his responsibilities as the technical manager. He played a major role in recruiting the first batch of software engineers. Slowly he began to move into marketing and then as a Project manager. 

In the year 2003 when Arowana's cornerstone was laid Naveen worked with various teams as a product head.  As Arowana grew over time, he watched the company evolve and stabilize. 

Naveen is a man of  good technical background, he is a very enthusiastic person with a pleasing personality. He is very determined when he plans and works in an organised manner.

He connects with his team very easily, whenever they have any technical doubts he clarifies them with ease and patience. 

As a leader and manger he is very strict works towards perfection and would not like it if the committed work has not been completed on time. He knows the tricks of business, he holds good marketing and public relation skill sets. 

Naveen always treated this company like his second home and all the members like a family. He is a gentleman at heart and does not distinguish, he treats all equally. He has a caring attitude and takes care of his subordinates. No matter how hard one's day has been Naveen has a positive attitude and this positive vibe helps you to move a head. 

Naveen is quite open. He leaves an impression, when you speak to him. That impression which he stamps on you is a mark of a good business man. 

He has worked and strived for perfection. presently he is that Arowanite who is a leading example for all of us. 

We congratulate Naveen on completing 10 dedicated years with Arowana. Whatever Arowana is today- Naveen along with P. V Mohanan and Prince Thampi have seen its growth. 

Quoting Benjamin Franklin "Without continual growth and progress, such words as improvement, achievement, and success have no meaning." 

Naveen all the best with your further endeavours. 

certificate of achievement


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Arowana Consulting Reminiscing 2013

Shifting into new office. 

The year 2013 was an 'Eventful Year',- when we say eventful, it means a year filled with happening activities both on professional as well as entertainment levels. In India we believe in, 'Shubh Aarambh' or a 'Good Beginning'. It is believed that all good beginnings have good endings. We began our year by shifting our office to Sanskriti Signet near Silk board. A new well furnished two floored office brought in warm spirits of a healthy work environment. Projects began to flow in, teams were assigned various development projects that needed to meet client requirements. The talent acquisition team have found the best talents to work at Arowana. Young, energetic people who help to keep the work environment fun. A one day excursion was planned and all the employees had gone on a trek to Ramanagara hills. It was a fun day out.

We have a lot of actors in our company some natural, some who love to imitate. In order to bring these actors on stage Vivek Vijayakumar, a theater artist offered to conduct a workshop for the interested actors at the end of the training session. The actors staged a play written, enacted and directed by Arowana Theater team. However, these actors missed a chance of acting for Arowana Studios.

April was a big month for Arowana Studios, sister group of Arowana. 'Lessons in Forgetting' a National Award winning film directed by Mr Unni Vijayan and produced by Mr Prince Thampi was released on April 19th, 2013. The film has been screened across the  globe at  various  film festivals and clubs.

Lesson's in forgetting bags National Award

Halfway through May two projects were launched successfully. Staff travel Management Project for a leading airlines and iStyle, an airline uniform management project went live during this month.

The IPL fever had spread to Arowana. Cricket being the favourite game of our company members, Arowana took part in the inter company cricket match and won the runners up cup on behalf of the company. Soon friendly match began within the members of Arowana, forming the ACL ( Arowana Cnsulting League).

Arowana toastmaster's session

The IPL fever had spread to Arowana. Cricket being the favourite game of our company members, Arowana took part in the inter company cricket match and won the runners up cup on behalf of the company. Soon friendly match began within the members of Arowana, forming the ACL ( Arowana Cnsulting League).


July was the month of new initiatives. LEAD ( Arowana Toastmasters club) was chartered and TALK an initiative to teach Kannada to the non Kannadigas of Arowana began.
Indian Independence, brought in a patriotic feel into the company as all dressed in ethnic attires and gathered to celebrate independence day at office.
September was a floral month when we celebrated Onam at office. All the young and charming ladies of Arowana gathered to put the traditional pookalam on the office premises.

October was a promising month, we began our CMMI campaign- quiz and tagline contest were conducted as part of the campaign activities. India is a land of many festivals, Ayudha Pooja was conducted at Arowana. Towards the end of October, 'Internet Booking Engine Project' or 'ATLAS FLY' was successfully launched, the 'Dream Team' of Arowana.
Chetana a member of Toastmasters club was the first person to complete her Competent Communicator level, she received her certificate of completion from Toastmasters International Club.

CMMI Activity

November saw the biggest and the most unexpected event, Arowana celebrated Kannada Rajyotsava in a grand manner on her premises. An event was organised were all the members of Arowana actively took part in the celebrations. Children can make any environment lively . As a part of PR activity Arowana Toastmasters Club celebrated Children's Day.

Kannada Rajyotsava

December, the last month of the year witnessed the most number of events. Two projects went live during this month. Retail Cross Selling (RCS) Project and SSHR project were the two projects that were launched successfully before the year end. Mr Naveen Kumar and Mr Mohanna completed 10 dedicated years of service to Arowana an honorary was held to felicitate them on their achievements. Dream Team of Arowana were also felicitated for their successful launch of their product.

Smile please- Photo session

Arowana Dubai took part in a one day cricket match at Rugby Sevens stadium. They played friendly matches with their opposite team and had a fun day out.

Cricket match at Rugby Seven- Dubai

After working for 52 weeks, the last week of December was a week of fun and relaxation. As all the Arowanties actively took part in the Secret Santa game. Each person had a surprise task to give their Child and the tasks were performed with enthusiasm and sportive attitude.

These were just the main and highlighted events of the year . There were many other events that brought all the members together. Arowana launched their new website and began to make their presence felt over the internet. Talk initiative to teach a new Kannada word everyday to the employees began. Talefin- Arowana's internal magazine had some of the best, exciting editions. Our Mascot Shadow had a new look in every edition. Some of best month end activities of the year were- Housie, Treasure Hunt, Jungle and independence day. The best edition of Talefin was the musical edition and the food edition. People pooled in song requests and recipes during these two edition releases.

Arowana consulting began video marketing this year. Several videos were made for various occasion. An in house corporate short film was made on the topic

Tale Fin activity

code commenting. Training sessions were conducted for software developer trainees. Towards the end of the year the Budget planning for the up coming year took place at our Dubai office.

2013 was indeed a year of events, We all look forward to another year filled with challenges, laughter, fun and achievements. We bid good bye to an eventful 2013 and look forward to a successful 2014.









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Arowana Consulting Dream Team Achievement

"When we got this project, it was new to us" This was a common answer that we received from all the members who worked on the Internet Booking Engine (IBE) Project for one of the biggest Budget Airlines in the Middle East. The IBE project was first proposed by our Product Head Mr Naveen Kumar to the Dot Net team members. A team of five were recommended to do work on this project. Ravi Tejas (Project Manager), Elango Muthu (Team Lead), Jagadeeshwar, Bhargav and Subeesh. They sat in the conference room trying to understand the client's need, sketching out a plan to develop this particular requirement. Although they found this project a challenge to work on, yet they took the task up and worked as a team. They had good amount and understanding among themselves. The project worked soon began, Elango and Jagadeeshwar were sent on-site, the rest worked from off shore. It was hard for the off shore guys as they had to work at night and co-ordinate with their team members. The time to launch this project and go live was short, at the same time they had to understand the requirement and the booking engine tools to begin development. This Project is a web based solution with wide range of modules to book tickets and receive notifications. a solution flexible enough to handle multiple traveler categories – Individuals, Corporate and travel agents can can interface with SITA reservation system ( New upgrades are being planned for interface with additional systems) for booking, listing, pricing and e-ticketing online through web services. This airline solution is known as ATLAS Fly. The IBE project was designed in a span of three months. As the date of the given deadline neared, there was tension if the product would be launched or not, if there would be any post launch problems encountered. The last few days before the date of the deadline was hectic for the team. All the members grew tensed. They hoped that this project would be a success. A day before the day of the Launch the Product Head approached the team lead and told him the following day was the CEO's birthday if the project went live it would be the best birthday gift for their boss. They sat eagerly expecting the unexpected at midnight with fingers crossed to find out what would the result of their hard word would be. Just as an eager student awaits his examination results and rejoices as he finds out he has done well in the end, in the same way the team sat before their systems waiting for that one call to give them the results. The Team Lead had a bound of joy as he drafted a mail to his CEO wishing him on his birthday and announcing the successful launch of the project. IBE project or ATLAS FLY went live on 25th October 2013. The whole team had done it. They had two bookings within a short span of time after release. The Project has been doing well and our developers are working on phase 2 of the same project. In order to felicitate and honor our Arowanites on their achievement a short honorary was held for them by the company. The Dream Team awards took place on 13th December 2013. Congratulations on completing your team's project ahead of schedule. Your hard work and effort have paid off! A success well deserved, an occasion worth celebrating! All the best with further projects in the present year 2014.

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RETAIL CROSS SELLING SOLUTION

A very large entertainment conglomerate which owned several popular venues offering various multi faceted entertainment avenues like Multiplexes (Cinema), Ice Rinks, Comprehensive facilities exclusively for Children’s entertainment, Aquariums and Gaming Centres wanted to integrate their offerings on one single web based interface to enable consolidation of offerings and create an awareness of the large spectrum of services offered to all their discerning customers.

A single point of information and enablement also helped cross sell opportunities across the spectrum of services, creation of ‘value packages’ which will provide customers benefits by way of aggregation of various services. Thus the conglomerate could sell more business and service more customers, and the customers by aggregating their requirements could access services to their choice of entertainment at concessional / discounted rates.

The Tickets were being sold separately at the venue by the Company and the customers had to procure tickets from each facility. Thus the customers could not be classified and given discounts based on Category and usage. Besides, idle inventory could not be promoted and it remained unsold and unutilized.

Arowana’s Solution was a web based interface, which could be accessed by the customer online or through their mobile. The system provided a single source of information on all facilities with availability. The booking system could reserve time slots and provide value packages which were built around optimizing the Company’s overall offerings with a view to maximize the earnings and also provide ‘best in class’ amenities to the customer.

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